Refund and Returns Policy

Return Policy

At  The Tangent-Bound Media Network, We want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, you may return it within 20 days from the date of receipt for a refund or exchange, subject to the following conditions:

Eligibility for Returns

  • Items must be in their original condition, and in the original packaging.
  • Proof of purchase (order number or receipt) is required.
  • Certain items, such as personalized or final sale products, may not be eligible for return.

How to Initiate a Return

  1. Contact our customer support at mark [at] tangentboundnetwork [dot] com within 20 days of receiving your order.
  2. Our team will provide return instructions, including a return shipping address.
  3. Once we receive and inspect the returned item, we will process your refund or exchange.

Refunds & Processing Time

  • Refunds will be issued to the original payment method within 5-7 business days after we receive the returned item.
  • Shipping costs are non-refundable unless the return is due to an error on our part.
  • If you choose an exchange, we will ship the replacement item as soon as the return is processed.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
  • We recommend using a trackable shipping method to ensure the item reaches us safely.

If you have any questions, feel free to reach out to us at mark [at] tangentboundnetwork [dot] com. We appreciate your business and are happy to assist you!